At (Namaskaar Mahra dot in), we are committed to delivering your order accurately, in good condition, and on time. Please review our shipping practices below.
General Information (Applicable to All Orders)
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Order Accuracy: To ensure timely delivery, please double-check that your shipping address—including pin code/postal code, email address, and an active phone number—is absolutely correct before finalizing your order. (Namaskaar Mahra dot in) cannot be held responsible for delayed or failed deliveries resulting from incorrect addresses provided by the customer.
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Order Tracking: Once your package is successfully dispatched from our warehouse, we will send you an email containing the tracking information and the na of the courier partner.
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Working Days: “Working days” refer to Monday through Saturday, excluding public holidays.
Domestic Shipping (India)
Shipping Charges
We are pleased to offer Free Shipping on all orders across Pan India.
Dispatch and Delivery Timelines
We aim to process your order as quickly as possible.
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Dispatch:
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Items in Stock: Typically dispatched within 3-10 working days.
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Items Requiring Sourcing: If an item needs to be freshly sourced, dispatch may take 10-15 working days. We will keep you updated during this process.
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Delivery: Once dispatched, domestic shipments generally take an additional 5-7 working days to arrive.
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Delivery Schedule: Our courier partners typically deliver between 9 am and 7 pm, Monday through Saturday.
Please note that delivery times are estimates and may vary due to unforeseen factors such as severe weather conditions, strikes, or transport delays in your region.
International Shipping
Shipping Charges
Shipping costs for international orders are not free. The cost is calculated based on the total weight of your package and the destination country. The final shipping amount will be communicated to you at the time of order placement (calculated at checkout).
Dispatch and Delivery Timelines
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Dispatch: Dispatch timelines remain the same as domestic orders (3-10 working days for in-stock items; 10-15 working days for sourced items).
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Delivery: International shipments typically take 10-15 working days to arrive after dispatch. However, international transit times can vary significantly due to customs clearance procedures in the destination country.
Customs, Duties, and Taxes (Important)
For international orders, please be aware of the following responsibilities:
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Recipient’s Responsibility: All international orders may be subject to import duties, taxes, and customs clearance fees levied by the destination country’s government once the package reaches its borders. These charges are the sole responsibility of the recipient and must be paid upon receipt.
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No Control Over Charges: (Namaskaar Mahra dot in) has no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; please contact your local customs office for more information.
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Delays: We are not responsible for delays caused by customs clearance processes or “customs stops” in the destination country.
Need Help?
If you have any questions regarding the status of your order or our shipping policies, please don’t hesitate to email us at support@namaskaarmahra.in.